WHO WE ARE
Purpose and Values
At the heart of Splendid is a simple mantra. Service with Heart, Legacy with Purpose.
Creating extraordinary experiences
At Splendid we excel at creating exceptional experiences for our guests, customers and residents because we truly care and focus on every detail, whether it is the construction and design of our hotels, or going the extra mile for the people we serve.
For us hospitality and care go hand on hand. This drives us to go beyond service. Together, we share smiles, create memories and uplift lives.
We are a refreshing change. We are a commercially successful, independent, family-owned hospitality group who always put our Splendid Family and partners first.
Since 1986 The Boghani family have donated in excess of £30 million to good causes and every year we work with more than 50 charities across our divisions.
Our Vision and Values
Our vision is to be the UK’s finest hospitality company, delivering service with heart and legacy with purpose.
Our strategic pillars that support delivering our vision are:
– Delivering extraordinary guest, customer and resident experiences
– Attracting and retaining great people
– Having well positioned assets
– Delivering best in class performance
– Delivering meaningful societal impact
Our values ensure that we can bring this vision to life. They are:
Honest
Trust comes from integrity, so when we shake hands, the deal is done – it’s how we’d expect to be treated after all
Nimble
Our independence means we can take bold decisions faster and make a greater difference to people’s lives.
Brilliant
Excellence shines through in everything we do, we are dedicated and enjoy the journey.
Open
We are a family where everyone’s welcome and welcoming.
Ensuring accountability and social responsibility in our business
As a family business working as a trusted partner to major global brands like Marriot International and Hilton, we set ourselves the highest standards and are proud of our strong governance.
We are committed to playing a positive role in society and in the communities where we operate.
Ultimately this ensures that we create a lasting legacy for generations to come.
