Great news this week as Holiday Inn London Brentford Lock, Holiday Inn Express York and Hotel Indigo Edinburgh have all been recognised for exceptional customer service with Agoda Customer Service Awards.
These accolades honour hotels that consistently maintain high standards, provide outstanding service and memorable guest experiences for customers. This was reflected in the positive reviews and feedback for each of the Splendid Hospitality Group franchise hotels that received awards.
Executive Vice Chairman Nadeem Boghani at Splendid Hospitality Group said: “We are so delighted that Holiday Inn London Brentford Lock, Holiday Inn Express York and Hotel Indigo Edinburgh have been recognised with these Agoda Customer Service Awards. This is important because the ratings are determined by members of the public. To achieve this for hotels in London, York and Edinburgh is remarkable. I would like to thank all our team members for making this possible.”
